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Our team is here to answer your questions and help you source the right liquidation pallets for your business.
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Send your product, invoice or order question to the Pallet Haul team.
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Frequently Asked Questions
Quick answers to the questions we hear most.
How do I place an order?
Add the products you want to your cart, open invoice checkout, enter your delivery details and choose a payment preference. Send the generated invoice so we can confirm availability before providing payment instructions.
What are the shipping times?
Shipping begins after inventory and payment are confirmed. Dispatch, carrier and tracking details are provided for your order, and transit time depends on the destination.
Can I visit your warehouse?
Visits require an appointment confirmed in writing. Contact us before traveling so we can confirm whether a visit is available.
What is your return policy?
If an order is incorrect, materially different from its listing or arrives damaged, contact us within 7 days of delivery. Eligibility and required evidence are explained in our Returns & Refunds Policy.
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Explore our liquidation pallets and find the opportunities that fit your business.
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